Reverse DNS maps an IP address back to a hostname. Mail servers check it, so a correct PTR record helps your email avoid spam folders.
Before you start
Create the forward record first: an A record such as mail.example.com → 203.0.113.10. The PTR must match a hostname that resolves back to the same IP.
Set the PTR
- Open your service in the client area and look for Reverse DNS (or rDNS).
- Enter the hostname for each IP and save.
- If the option is not shown, open a ticket with the IP address and the hostname you want.
Verify
dig -x 203.0.113.10 +short
Updates can take a few hours to appear everywhere.
